Grow your career in an international environment

Do you want a career that impacts millions of people for the good At Mölnlycke, you'll be helping to equip medical professionals with solutions to improve outcomes for patients. And you'll develop your career in a growing organization with an inspirational culture – where you'll be recognized for the results you've achieved.

Looking for an inspirational environment to take your next step

The APAC CRM Specialist is responsible for a critical part in operating CRM platform and improving sales performance by ensuring the health, integrity, and effective use of the CRM system, and by translating complex data sets into clear, strategic recommendations for the regional commercial excellence.

Location: Kuala Lumpur, Malaysia or Bangkok, Thailand

What You'll Do

Drive OneCRM adoption and strengthen sales pipeline through seamless operations
Support APAC commercial strategies with in-country CRM management and data analysis for actionable insights
Lead CRM analytics and commercial insights and support sale rep performance improvement & sales outcome
Territorial customer accounts management to track and monitor targeted accounts to improve sales process and commercial outcomes
Territorial customer accounts management to track and monitor targeted accounts to improve sales process and commercial outcomes Daily salesforce operations to support APAC sales team requests/users
Continuous OneCRM project implementation (currently only implementing SalesCloud in APAC) in Global IT team collaboration
Maintain the health and integrity of the Salesforce CRM system, ensuring data accuracy, system security, and user access control.
Develop and implement best practices for data entry, hygiene, and management within Salesforce.
Provide ongoing support, training, and documentation to Salesforce users across the organization, ensuring high adoption and proficiency.
Design, build, and maintain reports, dashboards, and visualizations in Power BI to track key sales metrics (e.g., sales pipeline, win rates, deal size, forecast accuracy).
Utilize data extraction and manipulation to prepare data sets for detailed analysis and Power BI integration.
Translate complex data insights into actionable recommendations for commercial teams, sales leadership, and executive stakeholders.
Partner with sales leadership and sales representatives to transform data insights into effective sales strategies and tactics.

We'll give you the challenges, skills, and support to advance your career.

What You'll Get

You will be part of a dynamic and global company
We are committed to the professional development of our team members. This position provides the opportunity to expand your skills and grow your career within the company
Supportive team and a dynamic work culture focused on collaboration and partnerships
Annual bonus in addition to your monthly salary and attractive benefits

What You'll Need

Bachelor's degree in business administration, Information Technology, or a related field. A master's degree is a plus.
2-4 years of experience in CRM administration and sales analytics, preferably within the medical device or healthcare industry.
Proven expertise in Salesforce administration and operations (or comparable Tier 1 CRM).
Expertise in data visualization tools, specifically Power BI, for designing and delivering executive-level dashboards.
Proven experience in utilizing SQL for data extraction and manipulation.

Our approach to diversity and inclusion

At Mölnlycke, diversity is not just a vision, but our strength. We are dedicated to fostering an inclusive workplace that values and celebrates the power of diversity. At the heart of our commitment is the belief that diversity fuels innovation, creativity and problem-solving. We invite you to be a part of a team where authenticity is embraced, and every employee, regardless of background or any other traits, experiences a true sense of belonging. Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.

About Mölnlycke

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home.

We specialise in:

Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®
Preventing pressure ulcers: with Mepilex® Border used prophylactically and devices to help turn and re-position patients
Surgical solutions: including Mölnlycke trays, HiBi® antiseptics and Biogel® surgical gloves

CRM Specialist. APAC