KOL marketing, TikTok, Telegram, community management, Social Media Marketing, Instagram, facebook

Ecommerce, Livestreaming, social commerce, Affiliate Marketing, Digital Marketing

CRM system, HRD Corp HRDC programme submission and claims processes, AI-assisted reporting and planning tools

Dashboards, Microsoft Excel, Reporting Tools, PCI DSS compliance, Analytical Skills, Service quality standards, Root Cause Analysis, Call Centre Operations, Trend Analysis

Trello, Agile Methodologies, API development and integration, Scrum, Jira, Azure DevOps, Analytical Skills, Project management, Kanban, Communication

programme governance , Incident Management, process structure and design, stakeholder coordination, Analytical Skills

legal advisory , Ms Office, Immigration management support, Customer service acumen, Analytical Skills

Salesforce Marketing Cloud, advanced analytical skills, marketing automation tools, Iterable, CRM platforms, Braze