About Us

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

Understand the internal control framework including process or procedures related to the control and how the control is intended to mitigate the risk and achieve the control objective.
To scrutinize the applicability of control in the system to ensure internal control systems effectiveness.
Support and ensure control localization is aligned with the exception process and ensure control effectiveness.
Conduct assessment in system based on the control testing activities including update testing result and define remediation actions for control assesses as deficient.
Regularly perform quality check on the evidence of control execution, investigate on the evidence gap and work with control executor to ensure their ongoing effectiveness and make adjustments as necessary.
Support on internal or external audit including audit follow up and impacting reporting.
Support on the review of the internal control executor split by hub, SSC and country and update on the statement of work as necessary.
Support Global ICS management to provide training and guidance on the control framework control, procedures, promoting awareness and understanding of internal controls.
Interact with various stakeholders (BPO, Hub, Shared Services, Country finance) to align any process changes and provide feedback and suggest enhancements to streamline operations, enhance efficiency and strengthen internal controls.
Design, develop, and maintain VBA scripts, Excel macros, and mini-automations to:

Automate recurring control activities
Extract, transform, and analyze ERP data
Improve efficiency, accuracy, and timeliness

Apply Power Query / advanced Excel techniques to structure and analyze large datasets.
Support implementation of low-code / no-code tools (e.g., Power Automate) where applicable.
Document automation logic, assumptions, dependencies, and control points to ensure auditability.
Maintain basic version control and change documentation for automated files.
Understand potential AI use cases in Finance and Internal Controls, such as:

Pattern recognition
Exception trending
Continuous control monitoring

Support digital and AI initiatives by providing control and accounting input, without being the overall technical owner.

Requirements

Bachelor's Degree in Accounting/Finance or equivalent experience/qualification.
Professional Certification in Accounting/Finance is an advantage.
Minimum 3 years working experience in areas such as auditing, accounting or compliance.
Experience in finance internal controls, risk management and related fields.
Good understanding on internal control principles, methodologies and best practices.
Proficient in assessing and improving control environments, conducting risk assessments.
Strong knowledge of financial accounting processes, compliance and reporting requirements.
Experience of using modern Finance/ERP systems preferably Oracle Cloud.
Proficiency in: Advanced Excel, VBA / Macro development, Power Query (preferred).
Understanding of controls over automated processes and EUCs.
Basic exposure to Power Automate, or RPA tools is an advantage.

Internal Control Specialist (Digital Enablement)