Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Vice President, Specialist Sales & Commercialization (Digital Payments)

Overview

The Customer Solution Center (CSC) team enables Mastercard to develop stronger solutions and bundles for customer segments across markets. It serves as the central hub for all Mastercard capabilities, aiming to drive growth, influence, and revenue by creating and delivering compelling, data-driven, and scalable needs-based solutions to both new and existing customers—leveraging Mastercard's extensive portfolio of products and services.

Under the CSC, the Digital Payments team vision is to create a world beyond plastic through a combination of technology and strategic partnerships. We are creating safe and secure experiences for consumers across all channels and all devices, enabling issuers and merchants to reach new consumers.

The team is expected to work with banks, merchants, and digital participants to enable consumers to use connected devices for everyday shopping and payments.
The individual will be responsible for accelerating digital payments across the division and the role encompasses:
Tokenization and authentication across devices, issuers, and merchants
Driving digital payments through innovation solutions
Improving x-pays penetration and driving a SEA based digital-first agenda
Do you want to help create the future of Mastercard and of payments
Are you motivated to be a part of driving a world beyond cash and plastic
Do you want to be part of a diverse and exciting team

Role

This Role Requires The Candidate To

Lead the Mastercard Digital Payments team for Southeast Asia
Drive the commercialization and adoption of Mastercard's Digital Payment solutions across issuers, acquirers, PSPs, fintechs, and merchants in Southeast Asia.
Identify and unlock revenue growth opportunities with customers, with a strong focus on improving approval rates, reducing fraud, and optimizing checkout conversion.
Lead client engagements at a senior level, including workshops and solutioning sessions, to define use cases, address gaps, and position Mastercard's differentiated value proposition. Be able to lead discussions with regulators and card association bodies.
Translate Mastercard's global digital vision into actionable market strategies, with a focus on scaling tokenized transactions, digital-first experiences, and frictionless authentication within a rapidly evolving ecosystem.
Collaborate cross-functionally with Account Sales, Product, Delivery, Digital Partnerships, Legal, and Compliance to execute market initiatives and strategic programs.
Embed data-driven insights and performance tracking into all engagements, ensuring continuous optimization of client outcomes and Mastercard business impact.
Engage with Mastercard management to develop a strategic direction for Mastercard digital products and services.
Coordinate digital strategy, integration and deployment with the regional teams.
Be a motivational team leader who can lead the team and ensure they are successful in meeting market target

All About You

MBA or master's degree required
Deep experience in the digital payments space in Southeast Asia with proven success in bringing products to market and generating adoption.
Proven ability to effectively manage a team in the digital payments business
Proven ability to develop complex strategic go-to-market plans and execute on those plans.
In-depth understanding of the payments ecosystem both in Southeast Asia including tokenization, fast ACH (UPI), push payments
Operational understanding of payments technologies
Ability to leverage technical knowledge & real-world experience to solve complex business problems.
Proven ability to build and maintain strong, productive working relationships with internal stakeholders and external customers
Experience working with issuers, acquirers, PSPs, fintechs, or digital merchants is highly preferred.
Strategic thinker with a collaborative working style and the ability to manage multiple stakeholders and priorities effectively.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.