Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Senior Manager

Job Description & Summary

The ProcuretoPay (P2P) Team Lead is responsible for leading the endtoend P2P operations for PwC Malaysia, ensuring timely, accurate, and compliant procurement and payment processes that support PwC's professional services business. This role plays a critical part in enabling client delivery teams by ensuring vendors and payments efficiently, while upholding PwC's governance, independence, and risk management standards.

The role, reporting to the Chief Financial Officer combines people leadership, process excellence, and stakeholder management in a fastpaced, highcompliance environment, with a strong focus on continuous improvement, automation, and service quality.

EndtoEnd ProcuretoPay Operations

Lead and oversee the full P2P lifecycle, including vendor onboarding, purchase requisitions, purchase orders, goods/services receipt, invoice processing, and payment execution.
Ensure P2P processes support PwC's projectbased, timesensitive professional services model, including engagementrelated spend, subcontractors, and expense reimbursements.
Monitor service level agreements (SLAs), cycle times, and backlog to ensure operational efficiency and a strong internal customer experience.

Governance, Risk & Compliance

Own and ensure strict adherence to PwC P2P policies, approval matrices, independence rules, and ethical standards, including segregation of duties and auditready documentation.
Maintain compliance with Malaysian regulatory requirements (e.g. tax, SST, eInvoicing where applicable) and PwC network standards.
Partner with Risk Management to address P2P related risks

Stakeholder & Business Partnering

Act as the primary point of contact for Partners, Directors, engagement teams, and internal functions on P2P matters.
Manage relationships with vendors
Translate business needs into practical P2P solutions while balancing cost, control, and service quality.

People Leadership & Capability Building

Lead, coach, and develop a team of P2P analysts/senior analysts, fostering a highperformance and serviceoriented culture.
Set clear objectives, conduct performance reviews, and identify training needs to build P2P and business acumen capabilities.
Drive PwC values and behaviours, including integrity, teamwork, and continuous learning.

Process Improvement & Digital Enablement

Identify opportunities to streamline and standardise P2P processes, reduce manual effort, and improve data quality.
Support the adoption and optimisation of finance systems
Contribute to regional or networkwide finance transformation initiatives and best practice sharing.

Key Skills & Competencies

Strong understanding of procuretopay processes within a professional services or shared services environment
Proven people leadership and stakeholder management skills
High attention to detail with a strong control and compliance mindset
Ability to balance service delivery with governance requirements
Experience in process improvement, automation, or finance transformation initiatives
Strong communication skills, with the ability to engage confidently with senior stakeholders

Qualifications & Experience

Bachelor's degree in Accounting, Finance, Business, or a related field
Minimum 10 years of relevant P2P / Procurement/Accounts Payable / Finance Operations experience, with at least 2–3 years in a supervisory or team lead role
Experience in professional services, consulting or large matrix organisations is highly preferred
Familiarity with Oracle, SAP S/4HANA and eprocurement systems; exposure to regional or global shared services models is an advantage
Professional accounting qualification (e.g. ACCA, CPA, CIMA) is a plus but not mandatory

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports + 17 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Job Posting End Date

Senior Manager - Procure to Pay Team Lead