Job Purpose

The Manager – Facilities Management executes the annual planning, day-to-day management, and continuous improvement of the school's facilities, infrastructure, and campus support services. In strict alignment with the school's strategic plan and approved institutional frameworks, this role ensures a safe, clean, sustainable, and well-maintained environment that fully supports teaching, learning, boarding, and daily operations.

The role manages operational expenditure (OpEx) budgets, coordinates authorized capital renovation planning, and ensures full statutory compliance. Through regular inspections and proactive maintenance, the Facilities Manager maintains a strong, visible presence across campus to ensure the physical environment consistently reflects the high standards expected of an International School.

Key Responsibilities

Planning, Budget & Asset Management

Budgetary Control: Develop and manage annual CAPEX and OPEX budgets for facilities, maintenance, and approved renovations; track actual expenditure and implement cost-optimization and energy-efficiency measures.
Lifecycle Asset Planning: Maintain a comprehensive Facilities Asset Register integrated with a rolling 3–5-year Asset Renewal and Improvement Plan, forecasting replacement needs based on asset condition.
Project Delivery: Execute approved renovation, refurbishment, and campus improvement projects, ensuring delivery within budget, scope, and agreed timelines.
Reporting: Prepare management reports on budget forecasts, maintenance performance, and capital project progress.

Facilities Maintenance & Operations

Maintenance Programmes: Develop, implement, and continuously improve preventive, predictive, and corrective maintenance programmes to ensure all buildings, infrastructure, utilities, and M&E systems remain safe and fully operational.
Operational Readiness: Ensure rapid, timely resolution of maintenance issues to minimize disruptions to teaching, learning, boarding, or general school operations.
Performance Tracking: Monitor maintenance performance through agreed KPIs, service standards, and accurate asset history records.

Campus Environment & Operations Management

Campus Presentation: Act as the custodian of the campus appearance, establishing premium standards of cleanliness, hygiene, and presentation across all areas (classrooms, boarding, sports facilities, canteens, and common areas).
Vendor & Services Oversight: Direct and manage operational support services, including housekeeping, security, landscaping, pest control, waste/odor management, catering facilities support, internal transport, and external transport providers.
Quality Control: Conduct routine campus inspections using measurable checklists, investigate recurring cleanliness or facilities complaints, and implement sustainable corrective actions.
Facility Rental Operations: Oversee the facilities operational requirements for campus rental activities.

Boarding House Facilities Support

24/7 Operational Readiness: Establish and manage a robust 24-hour maintenance and emergency response framework to ensure residential facilities remain safe and fully operational.

Emergency Escalation: Ensure immediate resolution of faults affecting boarder safety, or residential continuity; maintain up-to-date contractor lists for emergency support;
Stakeholder Coordination: Collaborate closely with the Director of Boarding to schedule routine and preventive maintenance minimizing disruption to boarders residential routines;

Security, Safety, Health & Regulatory Compliance

Campus Security Management: Oversight of physical security infrastructure, including security personnel, CCTV networks, perimeter controls, access systems, and visitor-screening protocols.
Campus Safety & Accident Prevention: Implementation of hazard identification, safety controls, and regular audits to proactively prevent accidents, injuries, and operational risks.
Emergency Preparedness & Fire Safety: Management of comprehensive fire protection systems, crisis response coordination, evacuation protocols, and regular safety drills.
Regulatory & Statutory Compliance: Primary liaison for regulatory authorities (e.g., BOMBA, DOSH, local councils) to secure building permits, operational licensing, and health and safety compliance. Develop production relationship with regulatory bodies;
Business Continuity & Resilience: Execution of contingency plans and risk-mitigation strategies for critical infrastructure, utility failures, and environmental health disruptions.

Sustainability & Utilities Management

Utility Cost Management: Monitor and analyze campus utility consumption (water and energy) to identify trends, implementing target-driven conservation initiatives that reduce both the environmental footprint and operational expenditure (OpEx).
Environmental Compliance: Support campus sustainability and waste-reduction programs, ensuring adherence to local authority regulations regarding waste segregation, recycling, and environmental health.

Procurement and Vendor Management

Tender & Specification Development: Partner with the Purchasing Department to author detailed technical specifications, clear scopes of work, and evaluation criteria for all facilities and operational service procurement.
Contractor Governance & SLA Enforcement: Monitor vendor performance through structured service reviews and KPI assessments, strictly enforcing measurable Service Level Agreements (SLAs) across all campus contracts to guarantee a premium user experience.

Team Leadership & Operational Excellence

People Leadership: Lead, coach, and accountability-manage the internal Facilities Team, fostering a proactive culture of ownership and high performance.
Executive Support: Serve as a reliable operational partner to the General Manager of Operations, executing designated operational initiatives and campus directives.

Job Specifications

Qualifications

Degree in Mechanical/Electrical/Civil Engineering/Facilities Management or a related discipline.
Professional certification in Facilities Management, Project Management, or Health & Safety is an advantage.

Experience

Minimum 6 –10 years experience in facilities management.
Experience managing a large multi-building campus is preferred.
Proven experience in managing OPEX and CAPEX budgets, capital projects, and outsourced contractors/service providers.

Competencies

Technical Competencies

M&E Systems, building Infrastructure & asset management
Budget Planning and Control
Capital Project Delivery
Contractor & Vendor Governance
Statutory Compliance Liaison
Risk Management & Emergency Response

Behavioral Competencies

Integrity, professionalism, and resilience
Strong ownership and accountability
Hands-on leadership
Customer and service excellence orientation

Nexus International School Malaysia is committed to safeguarding and promoting the welfare of children and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

Manager - Facilities Management