Overview

We are seeking experienced Vendor Program Senior Analyst to support Global Partner Skilling initiatives. This role partners with regional stakeholders within Global Partners and Global Skilling Leads to deliver targeted skilling engagements that equip partners with the technical and sales capabilities needed for cloud technologies.

This high-impact role focuses on regional execution, aligning local engagement plans with global priorities while capturing market needs that inform broader skilling strategies.

Key Responsibilities

Regional Engagement Management

Lead execution of regional skilling engagements for assigned Global Partners

Develop and manage partner-specific skilling plans aligned to business objectives

Coordinate virtual and in-person skilling activities, including private deliveries and workshops, by facilitating introductions between partner POCs and the appropriate delivery teams

Own the overall regional partner skilling relationship for assigned partner(s), including:

Maintaining a regular cadence, at least monthly, with each partner

Serving as the primary point of contact for regional partner skilling needs

Maintaining a regular cadence (at least monthly) with each partner

Acting as the main point of contact for the regional partners skilling needs

Global–Regional Alignment

Partner closely with the Global Skilling Lead to:

Align regional execution with global partner priorities

Share actionable regional insights that inform global skilling strategies

Align regional execution to global partner priorities

Provide actionable regional insights to shape global skilling strategies

Drive consistent messaging and prioritization across regions

Insights & Signal Capture

Identify patterns, trends, and recurring skilling needs across regional partners

Provide structured insights and recommendations to influence:

Global skilling programs

Partner-facing initiatives

Global skilling programs

Partner-facing initiatives

Represent regional partner needs and feedback in global planning cycles

Program Governance & Operations

Participate in governance, cadence, and reporting, including weekly internal syncs with SAU Regional Leads and Global Skilling Leads

Weekly internal team syncs

Track progress against partner skilling plans

Prepare executive-ready narrative reporting on what is working, what is not, and recommended next steps

Own the cadence for external regional partner meetings

Maintain clear visibility into engagement status, risks, outcomes, and follow-up actions

Partner Enablement

Educate partners on available skilling programs and resources, including:

Training vouchers, including 100% funding where applicable

Private delivery options

Cloud Learning Services (CLS) and partner-led training

Skilling-in-a-box and packaged learning solutions

Enterprise Skills Initiative (ESI) and related programs

Training vouchers (100% funding where applicable)

Private delivery options

Cloud Learning Services (CLS) / partner-led training

Skilling-in-a-box and packaged learning solutions

Enterprise Skills Initiative (ESI) and related programs

Help partners navigate and maximize available skilling benefits

Coordination & Stakeholder Management

Prevent duplication or overlap in partner outreach across internal teams

Coordinate with internal stakeholders to align on:

Partner points of contact (POCs)

Engagement ownership

Communication plans

Partner Points of Contact (POCs)

Engagement ownership

Communication plans

Metrics & Accountability

Track and report on skilling performance metrics, including:

Engagement delivery

Partner progress against skilling plans

Program effectiveness indicators

Engagement delivery

Partner progress against skilling plans

Program effectiveness indicators

Support clear definition of responsibility vs. accountability for outcomes across stakeholders

Required

5+ years of experience in program management, partner management, account management, or consulting

Experience working with enterprise or global customers/partners across regions

Strong project management and operational execution skills

Proven ability to manage multiple stakeholders across geographies

Experience delivering structured reporting and executive-level insights

Mandarin language proficiency is required

Preferred

Experience in cloud technologies, partner ecosystems, or skilling programs

Familiarity with partner programs and skilling offerings

Background in learning, enablement, or workforce skilling initiatives

Experience working in matrixed global organizations

Key Skills & Competencies

Cross-functional collaboration and stakeholder management

Strategic thinking with strong execution focus

Data-driven decision making and insight generation

Communication skills (executive-ready written and verbal)

Ability to manage ambiguity and drive clarity across teams

IT / Cloud Sales Senior Analyst - Mandarin Support