Servicenow, Microsoft 365, Excel, Jira, Adobe, ITIL Foundation certification, data reporting tools, asset management tools, Zoom

Microsoft 365, Incident Management, Networking, Windows, ITSM tools, endpoint management

Microsoft Office 365, Hardware Support, Networking, Service Now, Ip Addressing, It Asset Management, Lan, Network Troubleshooting, hardware upgrades, Preventive Maintenance, Wi-Fi, installation setup and configuration of end-user devices, end-user device management, Active Directory, printer setup maintenance, Imaging Tools, IT security practices, Technical Assistance, OS deployment processes, Windows OS installation, Troubleshooting

Microsoft Office 365, Data Backup, Software Maintenance, Antivirus Scans, IT Helpdesk User Support, Network Infrastructure Support

Microsoft 365, computer hardware, Networking Concepts, Macos, Lan, Windows, Google Workspace, Wi-Fi, Ip

Servicenow, Data Mining, Bmc, Itil, MS Teams, ITSM tools, Analytics

Servicenow, Ms Office Applications