customer service, Mandarin, Chinese dialects, telephone servicing, spoken and written English, Process Improvements, handling international calls

excel dashboards , Microsoft Access, data mining, Sql, Financial Forecasting, Variance Analysis, Process Improvements, Excel formulas and functions, valuation comps, business intelligence, market research, Financial Modelling

Knowledge of Malaysian government incentive schemes, Fluent in Mandarin and English

Sales force system, Sales documentation, Customer service, Sales activities

customer service, calls, Email, Chat

Process improvement, Telephone servicing, Customer service

Market Intelligence, Customer service, promotion, Merchandising improvement