Position Objective

To ensure accurate, timely and transparent financial communication by managing and reconciling Statement of Account (SOA) for both providers and clients, supporting smooth financial operations and fostering trust through efficient payment and billing processes.

Roles & Responsibilities;

Payment Reconciliation

Reconcile SOAs against payments processed and claims approved.
Identify and flag discrepancies, working closely with team lead or manager to resolve them.

Documentation & Reporting

Maintain records of SOAs, reconciliations and payment communications.
Generate simple reports or trackers for pending payments and outstanding balances.

Provider Support

Respond to basic inquiries from providers related to SOAs or payment.
Route unresolved or complex issues to the manager or relevant department.

Internal Coordination

Collaborate with claims, finance and provider network teams to gather or verify data.
Follow up on pending inputs needed for payment processing.

Compliance & Process Adherence

Ensure adherence to standard procedures and regulatory guidelines.
Maintain data confidentiality and support audit readiness.

Minimum Job requirements:

Degree in Finance, Accounting, Business, Healthcare Administration or a related field
1 – 3 years of experience in healthcare finance, insurance billing, claims support or payment reconciliation
Proficiency in Microsoft Excel – VlookUp, XlookUp, basic formulas, data formatting.
Strong attention to detail and organizational skills
Good communication and time management abilities.
Team player with the ability to follow instructions and meet deadlines.
Proficiency in English – written and spoken

GP Claims Management & Payment Processing, Analyst (1-Year Contract)