Aml, Ms Office, Excel, Word, CDD, EDD, Powerpoint, screening case tools, Chainalysis, case management systems, World-Check, off-chain transaction investigations, KYB, Kyc, PEP screening, CFT operations

risk frameworks , data-driven skills, AML CFT regulations

Trainer, Call Centers, Mandarin, Cantonese, Management Skill, "Contact Center Operations", "BPO Operations", "Team Management", "People Management", "Inbound Support", "Outbound Support", "Chat Support", "Email Support", "Customer Service", "Service Level Management", "SLA Management", "KPI Management", "AHT", "FCR", "CSAT", "Quality Management", "Schedule Adherence", "Workforce Management", "WFM", "CRM", "Telephony Systems", "Escalation Management", "Performance Management", "Coaching", "Stakeholder Management", "Reporting", "MIS Reporting", "Operational Excellence", "Leadership", "Client Management", "Microsoft Office", "Google Workspace", "Contact Center Metrics", "Process Improvement", "Compliance Management"

Power Automate, Excel, MIS reporting, KYB, process tracking tools, Kyc, Excel automation

financial investigations, customer due diligence, Sanction, AML screening, Pep, real-time transaction monitoring, Kyc, AML transaction monitoring, KYB, Adverse News

Quality Assurance, Aml, ICA certification, Compliance Testing, Training Design and Delivery, Regulatory Requirements, CDD, Sanctions, Internal Audit

AML KYC regulations, Crm Systems, KYC platforms, cip, Risk Assessment, Microsoft Office Suite, CDD, KYC procedures