We are looking for a detail-oriented and proactive Business Analyst to join our team. The ideal candidate will have hands-on experience in gathering requirements, bridging the gap between business and technical teams, and ensuring that solutions meet business objectives.

Key Responsibilities

Engage with stakeholders to document, and validate business requirements
Create BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and User Stories
Perform requirement analysis, identify process gaps, and propose improvement solutions
Collaborate closely with development, QA, and product teams to ensure alignment of deliverables
Support UAT (User Acceptance Testing) by preparing test scenarios, test cases, and validating results
Maintain traceability matrices to ensure all requirements are addressed
Analyze and interpret data using Excel, SQL, or other reporting tools to support decision-making
Assist in change management and ensure smooth adoption of new processes/systems

Requirements

Bachelor's degree in Business, Information Technology, or related field
3+ years of experience as a Business Analyst in IT/software projects
Strong knowledge of requirement gathering techniques (interviews, workshops, JAD sessions, surveys)
Proficiency in tools like Jira, Confluence, MS Office, and Visio (or similar diagramming tools)
Basic SQL skills for data validation and analysis
Understanding of SDLC, Agile (Scrum/Kanban), and Waterfall methodologies
Excellent communication, documentation, and stakeholder management skills

Preferred

Experience in [Domain — e.g., Banking, Insurance]
Familiarity with APIs, integrations, or reporting systems
Certifications such as CBAP, CCBA, Agile BA, or Scrum Master (advantage)

Business Analyst (Banking/Insurance Domain)