Account Manager, Public Sector

Century Software (Malaysia) Sdn Bhd is a leading provider of financial management solutions, specializing in SAGA-compliant systems for government agencies in Malaysia. As a subsidiary of Censof Holdings Berhad, a publicly listed company, we focus on delivering innovative and reliable solutions that facilitate digital transformation in the public sector. We are proud to uphold rigorous quality and security standards, certified by ISO 9001:2015 and ISO 27001:2013. Our extensive experience and strong relationships with government clients highlight our dedication to ensuring excellence, governance, and accountability in service delivery.

Apply your resume at: [Confidential Information]

Job Highlights

• An opportunity to grow within the organisation
• Fun and friendly work environment
• Attractive Sales Commission

The Role - Microsoft Licensing & Cloud Solutions:

·      Own and grow a portfolio of government, statutory body, and GLC accounts as a Microsoft Cloud Solution Provider (CSP), driving adoption of Azure, Microsoft 365, Dynamics 365, and Power Platform through structured account management.

·      Act as the account's trusted advisor on Microsoft licensing, developing account-specific growth strategies that expand CSP consumption revenue while ensuring full compliance with Malaysian public sector procurement requirements.

Key Responsibilities:

·      Develop and execute account strategy and plans for assigned public sector accounts, aligned to Microsoft CSP program targets, ACR (Azure Consumed Revenue), and consumption growth.

·      Manage the end-to-end government procurement cycle — from RFI/RFP response and tender submission to pricing approval and contract award — in line with e-Perolehan and MOF tender rules.

·      Provide timely, accurate, and competitive CSP pricing (NCE licensing, Azure consumption, bundled solutions) on all quotations and tender submissions, while maintaining healthy margins.

·      Report account performance, pipeline status, and Microsoft partner scorecard metrics (co-sell, ACR, renewal rate) to management on a regular cadence.

·      Maintain close relationships with client stakeholders (procurement, IT, finance) across the account lifecycle to ensure satisfaction, adoption, and renewal.

·      Lead and coordinate proposal writing, RFP responses, and presentations for government tenders, working closely with presales/technical teams.

·      Liaise with Microsoft account teams on co-sell motions, MDF (Market Development Funds), and deal registration for public sector opportunities.

Key Skills: Microsoft Licensing & Cloud Products

·      Licensing programs: working knowledge of the Microsoft Cloud Solution Provider (CSP) program, including New Commerce Experience (NCE) licensing, seat-based subscriptions, and Partner Center quoting and billing.

·      Cloud product portfolio: hands-on familiarity with Azure (IaaS/PaaS consumption), Microsoft 365 (E3/E5/Business Premium), Dynamics 365, and Power Platform.

·      AI and emerging offerings: understanding of Microsoft Copilot and other AI add-on licensing as a growing consumption and upsell opportunity.

·      Licensing advisory: able to compare licensing routes — CSP vs. Enterprise Agreement (EA) vs. Microsoft Customer Agreement (MCA) — and recommend the right structure for each account.

·      Commercial acumen: skilled at building cost comparisons, ROI/TCO justifications, and bundled solution pricing for tenders and quotations.

·      Partner ecosystem: familiarity with Microsoft partner programs and metrics — co-sell motions, deal registration, MDF (Market Development Funds), ACR, and partner scorecard renewal rates.

Qualification and Requirements

·      Degree with a minimum of 4 years experience in IT/cloud account management or sales, with hands-on exposure to Microsoft CSP, Azure, or Microsoft 365 licensing models.

·      Proven experience dealing with government agencies, statutory bodies, or GLCs, with working familiarity of Malaysian public sector procurement (MOF, MAMPU, e-Perolehan).

·      Working understanding of commercial/financial evaluation in tender submissions.

·      Microsoft certifications (e.g., MS-900 Microsoft 365 Fundamentals, AZ-900 Azure Fundamentals, or an equivalent partner licensing/sales credential) are an added advantage.

Others:

·      Strong written and verbal communication skills, including formal Bahasa Malaysia for government submissions.

·      Proactive, a go-getter with a creative and strategic mindset.

·      Strong relationship and stakeholder management skills in a collaborative team environment.

·      Able to multi-task and work under pressure against tight tender deadlines.