About Us
SD Guthrie Berhad (SD Guthrie) is one of the world's leading producers of Certified Sustainable Palm Oil (CSPO), representing approximately 12% of the global market share (as of 31 December 2022). With over 84,000 employees across 12 countries, we pride ourselves on innovation, sustainability, and excellence. Our operations span the entire palm oil value chain, and we are expanding into new business verticals such as green industrial parks and renewable energy. We offer enriching career opportunities supported by cutting-edge technology and a commitment to sustainability. We are the world's first palm oil company to have our net-zero GHG emissions reduction targets approved by the Science Based Targets initiative (SBTi).
Join us today, as we continue to Unlock Nature's Superpowers.
Your Mission
Ensure a seamless and welcoming experience for every guest while supporting the smooth operation of Golden Hope Campus. You will play a key role in managing bookings, providing administrative support, assisting daily operations, and serving as the main point of contact to deliver a pleasant check-in and check-out experience.
Event and Room Booking
- Receive and manage corporate and private bookings for the Campus via the Online Booking System (OBS) and other manual arrangements
- Handle booking enquiries received
- Ensure booking confirmations/ payments for the bookings/ events are made and received promptly.
- Communicate the details of the bookings and coordinate with all parties involved i.e. housekeeping, F&B, maintenance, etc
- Prepare financial statements/ reports on the events conducted at the Campus.
- Manage the Front Office and serve as the primary customer-facing representative, providing the guests with good experience upon checking in/ out.
- Handle guests enquiries and requests on facilities available at the Campus and other related matters.
Finance and Vendor Support
- Process invoices, handle petty cash, and track expenses accurately.
- Receive and process invoices for GHC-related expenses, coordinate finance payments, and liaise with the tax and finance teams on related matters.
- Assist the respective units with the end-to-end sourcing requirements for the Campus for both OPEX and CAPEX in line with the GPPA.
- Prepare sourcing documents, purchase requisition (PR) and purchase order (PO), eCapex requirements, etc. for any purchases as and when required and ensure that deliveries are as per request and specifications
- Active coordination with Vendors to ensure timely execution and within approved/ allocated budget.
- Liaising with Group Procurement and Finance in creating/ extending new vendors.
- Vendor performance review for contract/ OVR renewal
- Ensure proper filing and documentation of financial records
Administrative and Maintenance Support
- Prepare internal reports, approval papers/ requests as and when required for further consideration by the appropriate parties/ approving authorities.
- Manage the communications and interact with local authorities for fact finding and general advice on compliance matters.
- Monitor the expiry and renewal of all related licenses/ registration/approvals held by the Campus Monitor the expiry/renewal and sourcing timeline of all purchase contracts entered into by the Campus (excluding central/ framework agreements).
- Provide administrative and clerical support to the Campus and staff.
- Ensure best upkeep of the front office and responsible for ensuring smooth operations of the front office and propose the best options to minimize admin cost and expenses.
- Responsible for procuring and ensuring proper stock management of office supplies and consumables
- Ensure scheduled payments are paid promptly.
- Safekeep and maintain proper filing system for company documents and ensure safe custody of files and confidentiality for the Campus
- Organize, sorting and disseminate correspondence, initiating telecommunications, photocopying and printing.
- Dealing with telephone and e-mail enquiries.
Ideal Candidate
- Minimum 2–3 years experience in administrative or office support roles (hospitality/resort environment is an advantage).
- Proficient in Microsoft Office (Excel – advanced formulas & reporting, PowerPoint – presentations, Word – documentation).
- Basic knowledge of accounting principles and financial record-keeping/bookkeeping.
- Strong organizational, multitasking, and communication skills.
- Good interpersonal skills with a professional and service-oriented attitude.
Why Join Us
- Flexible Benefits Coverage
- Learning on Demand
- Employee Wellness Programme
- Employee Engagement Activities
- Fully Subsidised Sports Clubs
- Education Assistance (terms & conditions apply)
- Free Parking
- and many more...
Only shortlisted candidates will be notified.
Discover more opportunities with us here!