Affiliates Operations Coordinator

5-6 years
8 days ago
Job Description

Job Description:

  • Manage a small team of internal and external customer service agents. Guarantee efficiency from all involved parties
  • Fill in for any L4 tickets and give support to top priority cases
  • Manage all back-end configurations: tagging, commission set up, campaign creations, vouchers requests and etc.
  • PIC for any operational setup and adjustments for Affiliates team
  • Manage each step of the payment funnel from validations with tax and finance to payroll final execution.
  • Proactively explore efficiencies in operational workflows to optimize business processes including but not limited to payment duties
  • Oversee all operations regarding payments
  • Utilize various data pools and metrics in daily operations and provide insights and performance reporting of projects to facilitate senior leadership decision making.


  • Bachelor's degree preferably in marketing
  • Advanced level in Microsoft Office and Excel Knowledge
  • Advanced English
  • 5-6 years of work experience preferably in e-commerce or Management Consulting.

Job Source:

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.