Roles and Responsibilities:

Key Responsibilities

1. Business & Technical Analysis

• Analyze business requirements and translate them into technical specifications

• Understand system workflows, data flows, and application behavior

• Document as-is and to-be processes, including system interactions and dependencies

2. Requirements & Solution Design

• Gather and define functional and basic technical requirements

• Prepare user stories, use cases, and acceptance criteria

• Work with developers to clarify requirements and ensure alignment

3. System & Data Understanding

• Assist in analyzing system integrations, APIs, and data structures

• Support identification of data requirements, mappings, and validation rules

• Help troubleshoot issues by analyzing system behavior and logs (basic level)

4. Stakeholder & Team Collaboration

• Act as a bridge between business users and technical teams

• Facilitate requirement discussions, workshops, and walkthrough sessions

• Coordinate with vendors and internal teams on deliverables

5. Testing & Quality Assurance

• Support User Acceptance Testing (UAT) and system testing

• Prepare test scenarios, test cases, and validate system outputs

• Ensure delivered solutions meet business and functional requirements

6. Documentation

• Produce and maintain documents such as BRD, Functional Specs, system flows, and SOPs

• Maintain clear and structured documentation for future reference

Job Requirements:

Requirements

Education

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field

Technical Skills (Basic / Learning Level)

• Understanding of software development lifecycle (SDLC)

• Basic knowledge of:

  • APIs / system integration concepts

  • Data handling (Excel, SQL basics is a plus)

  • System workflows and logic

Tools (Preferred)

• Familiarity with tools like Jira, Confluence, Excel, Visio, and Visual Studio Code (VS Code) is an advantage

Soft Skills

• Strong analytical and problem-solving skills

• Good communication (able to explain technical concepts simply)

• Attention to detail and structured thinking

• Willingness to learn and adapt

Preferred (Optional)

• Internship or academic project involving system analysis, coding, or IT projects

• Exposure to Agile/Scrum ways of working

• Basic knowledge of programming or scripting (e.g., Python, Java, SQL) is a plus