Roles and Responsibilities
1. Business & Technical Analysis
- Analyze business requirements and translate them into technical specifications
- Understand system workflows, data flows, and application behavior
- Document as-is and to-be processes, including system interactions and dependencies
2. Requirements & Solution Design
- Gather and define functional and basic technical requirements
- Prepare user stories, use cases, and acceptance criteria
- Work with developers to clarify requirements and ensure alignment
3. System & Data Understanding
- Assist in analyzing system integrations, APIs, and data structures
- Support identification of data requirements, mappings, and validation rules
- Help troubleshoot issues by analyzing system behavior and logs (basic level)
4. Stakeholder & Team Collaboration
- Act as a bridge between business users and technical teams
- Facilitate requirement discussions, workshops, and walkthrough sessions
- Coordinate with vendors and internal teams on deliverables
5. Testing & Quality Assurance
- Support User Acceptance Testing (UAT) and system testing
- Prepare test scenarios, test cases, and validate system outputs
- Ensure delivered solutions meet business and functional requirements
6. Documentation
- Produce and maintain documents such as BRD, Functional Specs, system flows, and SOPs
- Maintain clear and structured documentation for future reference
Job Requirements
- Bachelor's degree in information technology, Computer Science, Business Information Systems, or related field ·
- Fresh graduates are encouraged to apply
- Internship or academic project involving system analysis, coding, or IT projects ·
- Exposure to Agile/Scrum ways of working ·
- Basic knowledge of programming or scripting (e.g., Python, Java, SQL).
- Understanding of software development lifecycle (SDLC) ·
- Basic knowledge of : APIs / system integration concepts, Data handling (Excel, SQL basics is a plus) and System workflows and logic.
- Familiarity with tools like Jira, Confluence, Excel, Visio, and Visual Studio Code (VS Code)
- Strong analytical and problem-solving skills ·
- Good communication (able to explain technical concepts simply) ·
- Attention to detail and structured thinking ·
- Willingness to learn and adapt
