Application Support
Job Summary:
As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required.
Job Responsibilities:
Application Support - the first line of support on the IT applications assigned
Aiding the IT team with application and system testing
Aiding the Project team with new operational reports and testing
Assisting the IT team with future implementations and rollouts
Providing support and training of current and future IT applications to end-user level
Work with the IT team to provide user training and management training procedures and documentation
To create application and business processes documentation
To create and manage documentation and procedures for all IT applications
Involvement in requirement study and development of power platform solution.
Learn up and support power platform (power app/power automation/etc)
Any additional and ad-hoc task assigned by the immediate superior
Qualifications:
Candidate must possess at least a Bachelor's Degree in computer science or related IT field
Must have at least 1-3 years of experience in any IT application support. Exposure to ERP systems is an advantage
Ability to work under time pressure, manage multiple groups of users while maintaining a positive and patient attitude
Good problem solving and analytical skills
Excellent command of both written and spoken English
Comfortable with process/functional documentation
Organizes own workload, sets priorities, and works within deadlines
Excellent organization, communication, and interpersonal skills
Ability to process assignments in an efficient, accurate, and timely manner
Able to work with minimum supervision, as well as able to contribute to team development.
JOB TYPE
Industry
Function
Roles
Skills
Education
http://www.warisantc.com.my/
Warisan TC Holdings Berhad was incorporated in Malaysia on 26 March 1997 with the main activities grouped under 4 main divisions which are Travel & Car Rental, Machinery, Automotive, and Others.
MUV Solutions Sdn Bhd is a company to give support in Information & Technology to Warisan TC Holdings Berhad subsidiaries.
