Assistant Manager, Transformation

affin group

Malaysia, Kuala Lumpur

3-5 Years

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Job Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.

Role Responsibilities

Transformation Delivery & Benefit Realisation Tracking
Support the delivery of transformation initiatives by coordinating project activities and ensuring alignment with defined objectives and benefit targets.
Work with cross-functional teams to identify process improvement opportunities and assist in implementing solutions.
Track project progress, key milestones and dependencies, identify risks, issues and mitigation actions with stakeholders and highlight areas requiring support to management.
Assist in defining and monitoring key performance indicators (KPIs) and benefits realisation metrics to measure project success and quantify value delivered to the organisation
Maintain and update centralized reporting tools and dashboards for regular progress updates to relevant committees.
Post-Implementation Review (PIR)
Coordinate the execution of post-implementation reviews to evaluate project outcomes against targets.
Gather and analyze data to identify success factors, gaps, and improvement opportunities.
Assist in preparing PIR reports, including insights and recommendations for management review.
Monitor post-implementation actions and support follow-up activities to ensure sustainability of outcomes.
Stakeholder & Team Collaboration
Work closely with internal stakeholders to ensure effective communication, coordination, and timely delivery of initiatives.
Support engagement sessions, workshops, and meetings by preparing materials and tracking action items.
Collaborate within the team to ensure alignment and sharing of best practices across initiatives.

Job Requirements

Experience:

3–5 years of experience in transformation, project management, business improvement, or related fields.
Experience in banking or financial services is an advantage.
Core Competencies:

Familiarity with PMO framework (e.g. action tracking and follow-up management, risk and issue identification, logging and mitigation tracking, dependency tracking and milestones management, status reporting)
Basic to intermediate knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
Familiarity with project management approaches (e.g., Agile, Waterfall).

Technical & Analytical Skills:

Strong analytical skills with the ability to interpret data and support problem-solving activities.
Exposure to project implementation delivery and reviews or project evaluation is preferred.
Proficiency in preparing reports, dashboards, and presentations (e.g., Excel, PowerPoint).

Communication & Interpersonal Skills:

Good communication and presentation skills, with the ability to engage stakeholders effectively.
Ability to work collaboratively in a team environment.