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Associate - Insurance Policy Support (6 Months Contract - Mandarin Speaking)

  • Posted 5 hours ago
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Job Description

FIND YOUR BETTER AT AIA

If you believe in better, we'd love to hear from you.

About the Role

Responsible for providing after-sales support to policy-related administrative processes

Job Responsibilities:
  • Process all Life and / or Accident and Health (A&H) change requests received as per stipulated requirements.

  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.

  • Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

  • Attend & get certified for development plans identified to upgrade authority limit / up skilled and personal development.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.

  • Processing & assessing of client data in various systems to verify and confirm on the correct information as per stipulated requirements. Users may need to manually process / rectify some exceptional cases. Assist other teams (volume surge / urgent task / etc) on ad-hoc basis as and when required.

  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects / workarounds that may be assigned are met or exceeded.

  • Ensure 100% on-time implementation of impact plans and participate / drive / contribute in team activities.

  • Attend & get certified (OJT) to be qualified to commence processing and subsequently perform quality checks for the team.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements.

Job Requirements:

  • A recognized tertiary Bachelor's Degree qualifications.

  • Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.

  • Able to adapt desk-bound working environment, working shift including weekend on rotation basis& able to work overtime beyond normal office hour (including weekend & public holiday).

  • The role is required to follow Hong Kong working calendar.

  • Candidates awaiting confirmation of their Master's placement are encouraged to apply.

  • Willing to work in Putrajaya area.

  • This is 6 months contract hiring.

More Info

About Company

AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.

Job ID: 151738295