Associate Sales Representative

2-5 years
7 months ago 3 Applied
Job Description

AtConcentrix, we strive to find and grow exceptional people like you.Our global staff have devoted their careers to ensuring every customerexperienceis exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.
Working atConcentrix,you will be a part of an engaging, energetic, and entrepreneurial work where you can Reimaginethe boundaries of your career.Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.

We are looking for an Associate Sales Representative to join our team. Today.

The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!You Have 2+ years of relevant working experience Prior experience working in a customer service or sales capacity preferred Ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships Prior experience in high volume calling preferred Aptitude to learn and optimize new technology and data Problem solving skills - Excellent knowledge of MS Office programs Excellent communication skills (verbal, written) Experience working with or similar CRM preferred Proven success in the management of multiple priorities effectively You Will Achieve your revenue-based quota by selling renewals/products/services, may offer upsell opportunities when applicable Work within dedicated territory for established client Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements Successfully promote products or services for established client Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value Utilize data to identify at risk and adoption opportunities Initiate steps as needed to remediate customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and effectively handle objections to retain customers or win new customersOur Benefits and Perks Group Term Life Insurance Group Health Insurance with coverage for dependents Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes) Employee Assistance Program Rewards and Recognition Program Learning and Development Program Fun & Diversity Employee Engagement Accommodation and Diversity We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability. Virtual First and Remote Work Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance of the local office to ensure you can attend when/if required by the company. (Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.) Other information 5 days work week (Mon - Fri / regular working hours). KL Office is located at Wisma, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur. If this sounds like an interesting opportunity, hit apply! All shortlisted candidates will be contacted.
Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives. In general, we have found that a minimum bandwidth speed of 20mbps is essential.


ServiceSource is now part of Concentrix (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technology. We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world's best brands. With end-to-end capabilities across Strategy + Talent + Technology, we're helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.