Associate Technical Engineer – IT Fresh Graduate (Penang)

Responsibilities

• Carry out project roll-out, installation and ensuring successful implementation of projects within schedule
• Focus on key customer's IT infrastructure for further enhancement
• Perform onsite support, troubleshooting and resolution
• Perform preventive maintenance
• Provide after office hours offsite standby (rotation basis) if deemed fit
• Ensure SLAs are met, and customer satisfaction achieved
• Obtain job related Industry Certification(s) for principal partnership requirement

Requirements

• Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology or Engineering (Computer/Telecommunication) or equivalent
• Possess good interpersonal skills with a customer service mindset
• Good knowledge in IT troubleshooting and root cause analysis
• Fluent in English and possess good written and verbal communication skills. (Mandarin will be an added advantage)
• Flexible and able to adjust to the fast-paced IT environment and user requirements
• Ability to work independently with minimum supervision
• Applicant must be willing to travel and possess own transport.
• Applicant should be Malaysian citizens