Automotive sales executive

Company Description Carzey Group Sdn Bhd is an online automotive parts dealer specializing in supplying a wide range of vehicle components to individual customers, workshops, and businesses. The company focuses on delivering reliable parts, competitive pricing, and responsive customer service to support safe and efficient vehicle maintenance. Operating through digital platforms, Carzey Group streamlines the purchasing process and offers convenient access to automotive products. Team members collaborate closely to maintain accurate product information, smooth order processing, and strong customer relationships. The company values integrity, efficiency, and continuous improvement in all aspects of its operations.

Role Description The Automotive Sales Executive is a full-time, on-site role based in Shah Alam. This position is responsible for handling customer inquiries, recommending suitable automotive parts, preparing quotations, and closing sales through walk-in, phone, and online channels. The role includes maintaining product knowledge, updating inventory and pricing details, and coordinating with the operations team to ensure timely order processing and delivery. The Automotive Sales Executive will follow up with customers, manage basic after-sales support, and help resolve issues related to orders or products. The role also involves meeting sales targets, preparing simple sales reports, and contributing ideas to improve customer experience and sales performance.

Qualifications

• Strong sales and customer service skills, including the ability to build rapport, handle inquiries, and close sales effectively.
• Basic knowledge of automotive parts and vehicles, with willingness to learn and keep up-to-date with product information.
• Good communication skills in English and relevant local languages, with clear, professional phone and in-person interaction.
• Comfort with using computers, online platforms, and basic office software for order entry, reporting, and communication.
• Ability to work on-site in Shah Alam, manage time effectively, and handle multiple customer requests in a fast-paced environment.
• Previous experience in automotive sales, retail, or customer service is an advantage.
• Minimum secondary education; a diploma or degree in business, marketing, or a related field is beneficial but not mandatory.
• Positive attitude, integrity, and a strong focus on achieving targets while maintaining high service standards.