Provide consultation and advisory service to customer on products and treatments.
Making product/ treatment recommendation to customers.
Performing customer service by updating customer the balance of credit and obtaining customers feedback on the services rendered to them.
Handle daily sales including collecting payments, invoicing, settlement, rendered services, profile checking and etc. by using existing system.
Assist Branch Manager on achieving sales targets.
Monitor stock levels and sales, and re-order items when necessary.
Assists Branch Manager in Operations matter i.e. preparing work schedule, managing staff, staff grooming and also others daily operations during absence of Branch Manager.
Maintains ambience of the Retails Outlet, ensure the tidiness of the stock shelves and organize sales areas.
Provide training/coaching for Customer Relationship Officer (CRO) and new therapist using Training Module.
Job Requirements
At least 2 years working experience in retail (preferably in similar industry)
Energetic, a team player
Good complexion with pleasant customer service skills
Good communication and interpersonal skills
Required language(s): Mandarin, English and Bahasa Malaysia
