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BSC Partner Support (Contract) (SPX Express)

Shopee
Fresher
Malaysia
  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • SPX Express is expanding its parcel collection point network by partnering with local Mom & Pop shops (convenience stores, minimarts, small retailers). You'll be the front line of this expansion †identifying, contacting, and signing up shop owners to become official SPX collection points where Shopee buyers pick up their parcels.
  • KPI: Daily outbound call volume and connect rate
  • Field visits completed per week
  • Signed collection points per month (primary KPI)
  • Lead-to-signup conversion rate and data logging completeness

Requirements:

  • Conduct outbound calls to prospective shop owners from provided lead lists to introduce the collection point partnership and qualify interest
  • Visit shortlisted shops on the ground to pitch in person, assess suitability (location visibility, space, operating hours), and close sign-ups
  • Explain the partner earnings model clearly, focusing on realistic monthly income based on expected parcel volume in the shop's area
  • Handle common objections (space concerns, effort required, cash handling) using the provided pitch script and objection-handling guide
  • Complete the pre-qualification checklist for every prospect and log all call/visit outcomes accurately in the tracking system same-day
  • Execute structured follow-ups on warm leads (callback scheduling, revisit cadence)
  • Coordinate handoff of signed partners to the onboarding team with complete documentation (shop details, photos, owner contact, signed agreement)
  • Report daily activity and weekly pipeline status to the team lead

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Retail
Employment Type:
Full time

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 151661023

Last Updated: 28-07-2026 10:13:06 AM
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