About the Role
Responsibilities Support BDM in the renewal of accounts (both half yearly and yearly) in their portfolio.
Responsibilities
- Conduct visitation with BDM to customer sites or premises for observation and collection of information prior to renewals.
- Monitor Post Disbursement Conditions of cases in the portfolio.
- Monitor and Control other related conditions and processes of BL and CF cases to minimize risk.
- Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and service to meet customers needs.
- Manage the MFRS9 related matters (assessment, etc. in relation to their portfolio).
- Co-monitor with BDM, Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers needs.
- Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA's standard of service; i.e. to ensure Bank's risk parameters and guidelines are adhered to, and to be aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.
- Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.
- Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.
- Building closer rapport with existing customers to boost utilization and share of business / wallet.
- Managing portfolio of existing accounts with minimal attritions.
- Maintaining cordial work relationship with peers/other units to provide solutions to customers banking needs.
- Provide referrals to BDM from existing portfolio while processing the renewals.
Qualifications
- 3 - 4 years prior industry related business development experience
Required Skills
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
