Company Description DHG Metrology is a specialized provider of metrology solutions and training programs designed to strengthen customers technical skills and productivity. The company delivers customized courses, seminars, workshops, and consultation services, often using a train-the-trainer approach to ensure knowledge can be effectively applied in daily operations. DHG Metrology designs and manufactures complete dead-weight pressure balance and dead-weight tester systems under its own brand, covering both primary and industrial levels for pneumatic and hydraulic applications. The company also produces replacement parts to original specifications and offers periodic maintenance and repair services, supporting long-term reliability and performance of customers equipment.
Role Description The Business Development Specialist is a full-time role based in Puchong with a hybrid work arrangement, allowing some tasks to be performed from home. This role is responsible for identifying and pursuing new business opportunities, including lead generation, outreach to potential customers, and nurturing existing accounts. The specialist will conduct market research, analyze industry trends, and collaborate with technical and training teams to align solutions with customer needs. Day-to-day activities include preparing proposals, presenting DHG Metrology's products and training programs, coordinating follow-ups, and maintaining accurate records in CRM or similar systems. The role also involves supporting customer service activities, gathering feedback, and contributing to strategic growth initiatives.
Qualifications
- Candidates should possess strong Analytical Skills and the ability to interpret market data and business performance metrics.
- Candidates should possess effective Communication skills for presentations, proposals, and relationship building with diverse stakeholders.
- Candidates should possess Lead Generation experience, including prospecting, pipeline management, and follow-up on sales opportunities.
- Candidates should possess Market Research capabilities to identify potential segments, competitors, and customer needs.
- Candidates should possess Customer Service skills, with a focus on responsiveness, problem-solving, and long-term client satisfaction.
- Experience in technical or industrial products, preferably in metrology, calibration, or engineering-related fields, is an advantage.
- Ability to work independently, manage priorities, and collaborate within cross-functional teams in a hybrid work environment.
- Proficiency with CRM tools, MS Office, and basic digital communication platforms is preferred.
- A diploma or degree in Business, Marketing, Engineering, or a related discipline is beneficial.
