Chief of Staff

About the role

We're looking for a high-impact Chief of Staff to work directly with Boost's Group CEO and leadership team to drive the company's most important strategic priorities. This is a high-visibility role for someone who enjoys navigating complex regulatory and business challenges, bringing structure to ambiguity, and turning strategy into execution within a highly regulated environment.

You'll act as a strategic thought partner to the Group CEO and a force multiplier for the executive team — helping align teams, accelerate decision-making, and ensure the business operates within regulatory expectations while delivering on its commercial objectives.

As a Holdings Company our work sits at the intersection of innovation and regulation, and this role offers exceptional exposure to how a regulated fintech scales responsibly across Boost ecosystems.

This role is especially well-suited for candidates with strong strategy and execution backgrounds, including those from top-tier consulting firms such as McKinsey, Bain, or BCG.

What you'll do

• Partner closely with the Group CEO to drive strategic priorities, regulatory commitments, and company-wide initiatives.
• Translate leadership and business goals into clear workplans, milestones, ownership, and measurable outcomes.
• Own and run the enterprise PMO function, setting standards for project governance, prioritisation, resourcing, dependency management, and delivery assurance across the bank.
• Provide consolidated, executive-grade portfolio visibility — status, risks, interdependencies, and trade-offs — to the Group CEO, ExCo Members, and the Board of Directors.
• Lead cross-functional execution across Product, Engineering, Technology, Finance, Risk, Compliance, Legal, Growth, and Operations.
• Coordinate the preparation and tracking of Board papers submission together with Company Secretarial.
• Build and manage executive operating rhythms, including Senior Leadership cadences, strategic reviews, board and board committee preparation, regulatory tracking, action trackers, and follow-ups.
• Act as a senior point of orchestration across executive leadership stakeholders — including C-suite, Heads of Department, Internal Audit, Risk, Compliance, and Technology leaders — to unblock issues and drive aligned decision-making.
• Prepare high-quality materials for the Group CEO, leadership team, Board, Board Risk Committee, regulators, shareholders, and other senior stakeholders, including business updates, decision memos, regulatory responses, and presentations.
• Identify execution bottlenecks and regulatory delivery risks, resolve cross-functional issues, and improve organisational alignment across BoostCo entities.
• Support strategic projects such as license variations, market expansion, transformation initiatives, partnerships, fundraising support, and operational and regulatory remediation.
• Help sharpen decision-making through structured analysis, clear recommendations, and data-backed insights, factoring in regulatory implications.
• Work with senior internal and external stakeholders, including leadership, the Board, shareholders, partners, auditors, vendors, and regulators.
• Drive accountability and execution discipline across the business, particularly on regulatory deliverables, supervisory expectations, and enterprise-wide programmes.

What we're looking for

• 4–6 years of relevant experience in strategy, Chief of Staff, business operations, transformation, corporate strategy, PMO or CEO Office roles.
• Demonstrated experience leading or operating a large-scale PMO or transformation portfolio, with clear ownership of governance, reporting, and delivery outcomes.
• Experience in digital banking, banking, fintech, payments, or financial services environments is strongly preferred.
• Candidates from McKinsey, Bain, BCG, or other top-tier consulting firms are highly preferred
• Working knowledge of the Malaysian financial services regulatory landscape (BNM, FSA, IFSA, relevant policy documents) is also strongly advantage.
• Strong track record of leading cross-functional initiatives and delivering complex regulatory or strategic projects end-to-end.
• Proven ability to manage and influence a wide range of executive stakeholders — C-suite, Heads of Department, board members, regulators, and external partners.
• Excellent problem-solving skills with a structured, analytical approach.
• Strong communication skills, with the ability to produce high-quality presentations, executive papers, board materials, and regulatory correspondence.
• Comfortable working directly with senior stakeholders, including regulators, and influencing without formal authority.
• High attention to detail, strong judgment, and the ability to handle confidential and regulatory-sensitive information with discretion.
• A pragmatic, low-ego, hands-on style with a strong bias for action.
• Bachelor's degree in Business, Economics, Finance, Law, Engineering, or a related field; MBA or relevant professional qualification is a plus.

What will make you stand out

• Experience working in a CEO Office or founder-led environment within a regulated business.
• Experience standing up or scaling a PMO/EPMO function in a complex, regulated environment.
• Exposure to fundraising, investor materials, M&A, or strategic partnerships in a regulated context.
• Familiarity with risk and compliance frameworks, governance structures, and board reporting standards.
• Experience operating in a scale-up environment where priorities and regulatory expectations shift quickly.
• Ability to move comfortably between strategic thinking, regulatory navigation, and operational execution.

Why join us

• Work directly with the Group CEO on the company's highest-priority strategic and business initiatives.
• Lead the enterprise PMO and partner with the full executive leadership team on what matters most.
• Gain broad exposure across strategy, regulation, operations, product, finance, and leadership decision-making.
• Join a fast-moving environment where your work will have visible business and nation-building impact.
• Be part of a high-performing team that values ownership, speed, sound judgment, and smart execution.

Working model

• Hybrid working arrangement.