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Client Relationship Business Analyst - Marketing & Project Management (Mandarin-speaking)

  • Posted 4 hours ago
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Job Description

About the Role

This role is ideal for someone who enjoys turning ideas into well-executed projects and making processes work better. You'll take ownership of campaigns from planning and requirements gathering through execution and post-launch review, while coordinating resources, tracking timelines, and keeping stakeholders aligned. Beyond project delivery, you'll gather feedback, analyze campaign and client data, and turn insights into actionable recommendations that drive better decisions. You'll also play a key role in improving SOPs and workflows, identifying gaps and finding smarter ways to streamline operations, strengthen collaboration, and consistently deliver high-quality results.

Responsibilities:

  • Manage campaign initiatives from project scoping and requirements gathering through planning, resource coordination, execution, quality assurance, iteration, and post-launch performance review.
  • Ensure timelines, milestones, and deliverables are clearly defined and met.
  • Collect ongoing feedback from stakeholders and translate insights into actionable recommendations that inform campaign decisions, improve project effectiveness, and support business objectives.
  • Compile data from campaigns, client interactions, and internal feedback loops to produce meaningful insights that guide strategic decision-making.
  • Track project status, maintain project plans, provide regular updates to stakeholders, and document lessons learned to improve future processes.
  • Evaluate existing standard operating procedures and project workflows to identify inefficiencies or gaps.
  • Recommend and implement improvements to streamline operations, enhance team collaboration, and increase the quality and consistency of deliverables.

Qualifications and Requirements:

  • Great interest in the financial services industry.
  • Proven experience or strong foundational skills in marketing.
  • Excellent written and verbal communication skills in English; working proficiency in Mandarin is highly regarded, and other additional European language skills are advantageous.
  • Strong project management, multitasking, and decision-making skills.
  • Strong professional interest in project management, specifically in developing Standard Operating Procedures (SOPs), tracking project life cycles, and driving process optimization.
  • A highly structured thinker who naturally plans ahead, anticipates potential issues, and establishes a clear roadmap before executing a project.
  • Strong communication skills and an excellent team player.
  • Highly organized and detail oriented.

Must have

  • Good communication - stakeholder management
  • Dealing with end-to-end projects (budgets, deadlines, resource allocation)
  • Chinese-language speaking

Good to have

  • Automation/AI experience
  • EU language Speaking
  • Come from agency background (has digital marketing experience)

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and

cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.

What we do:

We operate at the intersection of business and technology by amalgamating innovative thinking with unrivalled industry knowledge, to deliver end-to-end data-driven solutions for cloud services, cyber-security solutions, IT consultancy, and other support services.

From management consulting to business and technological development, we are committed to providing clients with bespoke solutions that fit their needs and goals.

What to expect:

  • Career Growth- Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.
  • Competitive Salary- The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.
  • Positive Working Environment - We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to
  • Work-life balance - we value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment.

Company Perks:

  • Convenient and travel-friendly office location
  • Non-taxable allowances covering rice, medical, clothing, and laundry expenses
  • Complimentary coffee and snacks available in the workplace
  • Employee referral program with incentives
  • Opportunities for career development and internal growth
  • Supportive and collaborative work environment
  • Team-building activities, company events, and birthday celebrations

Why Join Us

At our company, we believe in fostering a true sense of teamwork. We value collaboration, initiative, and a strong work ethic. If you're seeking a structured, supportive environment where you can grow and make a meaningful impact, this is the perfect opportunity for you.

Ready to take the next step Click the Apply Now button and let's connect! Alternatively, feel free to reach out to me directly or refer someone you think would be a great fit by sending me an email at [Confidential Information]

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About Company

Job ID: 152341533

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