Collections Specialist

7 days ago 1 Applied
Job Description

Job Summary

Under guidance, performs one or more basic finance operations tasks including invoicing, collection, cash application, accounts payable, general administration and/or general ledger reconciliation ensuring actions are completed to appropriate service levels or defined procedures.

Job Accountabilities - Key Accountabilities

. Collection, Reconciliation, Cash Application and Invoicing:
. Collects and reconciles premiums and non premiums, invoices or applies cash in order to maximize.
. Collects and minimizes outstanding balances and delinquencies to assigned accounts.

. Account Payable:
. Verification, allocation and payment of vendor invoices generated from purchase orders and invoices.
. Processes expense reports and reimbursements.
. Responds to customer and vendor inquiries.
. Key entry of information into systems as assigned.

. General Ledger Account Reconciliation:
. Prepares, reconciles and maintains general and subsidiary ledgers, reports, analyzes, interprets accounting records and drives remediation of un- reconciled balances.

. Administrative:
. Performs general administration activities in support of team. Act as customer service representative with internal and external clients and distributors clearly responding to inquiries by providing technical advice in a professional, timely and accurate manner.

. In addition, all of the above listed roles require the following activities be performed:
. Anticipate customer needs, monitor trends in order to recommend changes and provide regular status updates.
. Proactively monitor and analyze the performance of assigned transactions to assure compliance to agreed service levels.
. Identify and resolve problems, verify accuracy of processed transactions, reconcile and perform duties per defined procedures.
. Provide administrative support to local team and participate in projects, as assigned.

Business Accountabilities

. Ownership for analysis of assigned account information to identify and reconcile discrepancies and/or complete research on financial data to be included in management reports

. Lead short-term defined scope projects or support larger projects within finance operations through planning and carrying out regular project quality reviews using standard methodologies in order to identify, assess and take action to mitigate risks to project success.

. Undertake investigations and inspections of financial data, processes and practices within finance operations in accordance with established procedure and local & international standards to identify potential or actual compliance issues and recommend appropriate action.

. Independently collate and analyze data using pre-determined financial modeling and accounting tools, methods and formats and make recommendations in order to support the department's decision making process.

. Assess and evaluate financial or operational business processes in order to identify opportunities for improvement.

. Plan and carry out regular reviews of customer service using standard methodologies in order to identify shortfalls and recommend actions to improve performance for external customers and recommend actions to improve the timeliness and quality of data for internal customers.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let's continue to grow together!

  • Location(s): MY - Kuala Lumpur
  • Remote working:
  • Schedule: Full Time
  • Recruiter name: Tarenjit Kaur
  • Closing date:

RCIS provides crop insurance to producers, helping them manage risk, plus outstanding customer service to crop insurance agents and policyholders.

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