contentModerator Analyst
JOB DESCRIPTION:
Content Moderator -PJ
Responsibilities
1. Review content on short-video platforms and conduct the content quality control in Southeast markets, make sure the contents comply with local policies, regulations and culture;
2. Handle complaints and reports with respect to users and community;
3. Interpret and apply complex policies and guidelines to content by understanding the review policies and guidelines;
4. Identify improvement opportunities in workflow by using daily data analysis and suggest solutions;
5. Analyze the risk level of incidents and assess the safety status of the community and products;
6. Attention to details and ability to work differing 7*24 work rotations/shifts as required. (8hrs shift/ 5days work & 2 days Off with regular rotational shift plans)
Qualifications
1. Diploma & Degree fresh graduates with fast-learning ability; (training will be provided for all staffs)
2. Familiarity with internet laws and regulations, in particular reviewing online content;
3. Ability to speak and read in Bahasa Melayu and English fluently;
4. Passionate about Internet entertainment/media space, mobile web video/content, and pop culture
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Terrabit Consulting Group is one of the leaders in the IT Consulting industry across Asia Pacific. Founded in 2009, Terrabit Consulting began its operations in Singapore as a Software Development company. With time, the robust client base and growing demand for various IT services in different parts of Asia sparked the expansion of Terrabit. Currently, Terrabit has offices in Singapore, Malaysia, Hong Kong, India and Australia, with a new office commencing soon in Dubai to cater towards the Middle Eastern market. Moreover, Terrabit is ethnically and racially diverse, with employees of more than 30 different nationalities working across the region.
Terrabit Consulting has been ranked as one of the '50 Best Companies to Watch 2018' by The Silicon Review:
https://thesiliconreview.com/magazines/the-premier-global-it-and-ites-provider-terrabit-consulting-is-transforming-the-digital-thinking-into-action/
Terrabit Consulting has also been rated as one of the '25 Most Promising IT Services Solutions Providers - 2017' by APAC CIO Outlook:
https://it-services.apacciooutlook.com/vendor/terrabit-consulting-enabling-successful-and-timely-project-implementations--cid-1605-mid-90.html
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