Key accountabilities
- Support the planning and execution of IHH MY's internal and external communications initiatives to build stakeholder trust, strengthen reputation and support business priorities
- Assist in CEO and leadership communications, including speeches, messages, talking points, townhall materials, internal announcements and leadership visibility initiatives
- Develop clear, accurate and audience-appropriate content for corporate materials, media releases, internal channels, social media, website, LinkedIn, presentations and event communications
- Support media relations activities, including media monitoring, media engagement, press releases, media invitations, briefing materials and follow-ups
- Identify and support media, speaking and thought leadership opportunities that strengthen IHH MY's corporate positioning and leadership presence
- Support employee engagement communications through internal campaigns, leadership messages, staff events and other internal touchpoints
- Ensure consistent messaging across communications materials, in line with IHH MY's tone, brand positioning and corporate priorities
- Monitor relevant healthcare, policy, business, media and stakeholder developments to support issues management and timely communications responses
- Support crisis and reputational risk communications, including holding statements, FAQs, key messages, media responses, internal updates and post-issue reviews
- Track communications performance, media coverage and content engagement to support reporting and improve future communications planning
- Provide project coordination and guidance to vendors or agency partners where required
Qualifications & experience
- Minimum 2-3 years relevant experience in a Managerial role in Corporate Communications, Public Relations, Marketing Communications, Journalism, Public Affairs or related fields
- Strong written and verbal communication skills
- Excellent command of English, with strong writing ability
- Able to manage multiple tasks, timelines and stakeholders in a fast-paced environment
- Good judgement and discretion in handling confidential or reputational matters
- Familiarity with digital content tools, social media platforms, media monitoring tools and analytics is an advantage
- Knowledge or practical use of AI tools for writing, research, content development, productivity or communications workflow improvement is a good-to-have
