About Job
About Tencent
Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is Value for Users, Tech for Good. We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity.
We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a start-up with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive.
Business Unit Introduction - CSIG
Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.
Job Responsibilities
- Support both sales and marketing desk on sales operations, records tracking and maintenance, account registration on sales tools, marketing orders follow up and CMS system support etc.
- Maintain the data accuracy of sales system and ensure the price and quotation are in place for further consolidation and processing
- Preform regular revenue recognition reporting to management team
- Support online marketing campaign, Webinars and offline marketing event operation
- Assist in Digital Marketing Campaigns and outreach leveraging on our Database
- Work closely with Vendors, Legal, Tax and Finance team on marketing purchase order processing
- Coordinate MBA/ TPP communication for Marketing team and headquarter
- Support sales leads clean up and upload to CRM system for record maintenance
- Daily support to sales & marketing team i.e. meeting arrangement and materials support, training notification, team activities coordination
- Supporting Sales Team in terms of Salesforce reports and preparation
- Ensuring Sales hygiene in the CRM tool (Salesforce)
- Ensure that we are able to track outbound and inbound campaign lead generation into Sales Funnel Tracker
- Assist in applying for Voucher application and Account registration
- Coordinate local training sessions based on regular training requirements
- Assist in tracking outbound lead conversion into qualified opportunities provide weekly updates
- Act as a Team admin coordinator for Projects and Initiatives to assist the Sales Director. Ensure that we have a regular status update of administrative tasks back to the country sales leaders (SG, MY)
Skills and knowledge required:
- Sales Operations & Tools: Familiarity with CRM systems for account registration, data maintenance, lead tracking, and reporting.
- Marketing Operations Support: Experience supporting online campaigns (webinars), offline events, and digital outreach using customer databases.
- Cross-Functional Coordination: Ability to work with vendors and internal teams (Legal, Tax, Finance) on purchase orders and marketing processes.
- Administrative & Communication Skills: Strong organizational skills to coordinate meetings, training sessions, team activities, and act as liaison between local teams and headquarters.
- Minimum 1 year of working experience, preferably in Sales Operations, Marketing Support, or Administrative roles.
