Customer Service Officer
Customer Services Officer Role:
To handle all fleet in Southern region in term of servicing, breakdown, inspection and many more. CSO will be the front liner to serve customer after sales and it will help to smoothen the procedure of work.
Job Description:
- Ensure all exchange and delivery pick up is updated accordingly without missed.
- Ensure odometer from physical unit is tally with Car Pro system.
- Attend vehicle check out & check in from customer
- Maintain corporate fleet in good condition.
- Respond to any service request from customer within 24 hours.
- To review and evaluate workshop pricing
- Non-Nissan model send to TCEAS workshop for servicing
- Petronas, fuel & breakdown report is submitted at the end of the month for reconciliation.
- Submission of Petty Cash Claim and Report
- Standby 24/7 for any breakdown & hotline breakdown.
- In charge on vehicle for inspection and proceed with road tax renewal in weekly basis.
Requirement:
- SPM & STPM education level above
- Experience in car rental service will be an advantage
- Have knowledge and technical about vehicle/car condition/road tax
- Computer literate : Words, Excel , Power Point
- Working Location : Kuching, Sarawak
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https://www.tanchonggroup.com/
Tan Chong Group began its humble beginning as the distributor of small motor vehicles by its founders back in the 1950s, Tan Chong Group has grown into a large conglomerate involved in a myriad of business activities; from the assembly and marketing of motor vehicles and auto parts manufacturing to property investment as well as trading in various heavy machineries, industrial equipment and consumer products – both locally and abroad.
TC Management Services Corporation Sdn Bhd is the corporate services arm of Tan Chong Group. We hire for all positions within Tan Chong Group.
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