Job Title: Customer Service Representative
Type: Permanent
Work Mode: On-site
Location: Hicom-Glenmarie Industrial Park, Shah Alam
Works Hours: Mon-Fri (8am-5pm)
About the Client:
Our client is a leading advanced composites company. They develop, manufacture, and market lightweight, high-performance structural materials, including carbon fibers, reinforcements for composites, prepregs, honeycomb, matrix systems, adhesives, and composite structures, used in commercial aerospace, space and defense and industrial applications.
Key Responsibilities
- Purchase Order Administration, Order Entry, and Management through Microsoft D365 and AX2012
- Provide efficient day to day customer service support to regional customers.
- Work closely with customer's purchasing team and our client's internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support.
- Assist Sales & Marketing and local Technical Support team with day-to-day activities – such as forecasting, material, order coverage, payments, quality documentations, and month end closures.
- Assist with office administration work as required.
Key Requirements
- Malaysian Citizen.
- A Degree in any field.
- Required skill(s): MS Office and knowledge of MRP/ERP order management systems are essential.
- Knowledge of the aerospace industry is a plus.
- Open and willing to learn new skills.
- Required language(s): Excellent communication in English (written and verbal) is essential. Knowledge of Thai or Vietnamese languages are a plus.
- Minimum 5 years working experience in a similar role.
- Experience and understanding of working in a diverse working environment.
- Good time management skills with the ability to multi-task and work under pressure.
- Candidate must be pleasant, friendly and of an outgoing nature.
Recruiter-in-charge:
Name: Rodney Chong
Email: [Confidential Information]
