Delivery Engineer Intern

Role Description & Responsibilities

Your specific responsibilities will include, but not limited to:

• Implement, maintain and deploy customer applications as well support technical complex deployments
• Provide excellent customer support, where planning and communication skills are vital. This includes making configurations to deployments based on customers requirements.
• Support in analyzing and resolving customer incidents (via 3DS support tickets), which can be outside office hours and/or during weekends.
• Ensure our hosted environment runs smoothly and grows with the needs of a fast-developing and demanding international organization of professionals involving in 24/7 operations
• Assist the team in overall day-to-day operations & work on shift rotation to support 24/7 operations.

Qualifications

• Currently pursuing/completed Degree in IT, Computer Science, or similar fields.
  
• Good communication skills in verbal & written English with a proactive communication style and a customer focused attitude.
• Knowledge of business integration and related protocols like SOAP, REST API, sFTP is an added advantage.
• Familiarity with implementation/setup/configuration of Enterprise Software Applications and knowledge of networking components (Firewall, Load balancers, and protocols like TCP/IP) is an added advantage.

What's in it for you

• Opportunity to explore end-end in hosting environment (different stack).
• Exposure to In-trend technologies & tools (Cloud computing service like Azure). We 5 data centers across the globe (2 in NL & US 1 in AUS).
• Able to explore & branch out into secondary roles (I.e. Scripting, Databases, Infrastructure).