Role: Demand Planning Officer
Location: Subang Jaya, Selangor
Key Responsibilities
- Prepare and maintain rolling demand forecast for assigned SKUs.
- Analyze historical sales data, market trends, seasonality, and promotion activities to improve forecast accuracy.
- Update and maintain forecast in SAP / planning system.
- Monitor forecast accuracy and forecast bias; highlight gaps and improvement actions.
- Work closely with Sales, Marketing, Supply Planning, and Operations teams to align demand requirements.
- Support monthly demand review / S&OP meetings with latest forecast updates.
- Monitor sales performance vs forecast and provide variance analysis.
- Identify potential stock-out, excess stock, and inventory risks.
- Support new product launch, promotion planning, and phase-in / phase-out activities.
- Prepare demand planning reports and KPI tracking.
- Maintain SKU master data and ensure forecast information is accurate and updated.
- Drive continuous improvement initiatives to improve demand planning process.
Key Requirements
- Degree or Diploma in Supply Chain, Business, Finance, Logistics, or a related field.
- Strong analytical and problem-solving skills with a high level of attention to detail.
- Proficient in Microsoft Excel (Pivot Tables, data analysis, forecasting, and reporting).
- Good communication and stakeholder management skills, with the ability to work independently and take ownership.
- Knowledge of SAP, ERP systems, or Power BI is an added advantage.
Key Skills and Experience
- 2–3 years of experience in Demand Planning, Supply Chain Planning, or a related role, preferably within the FMCG or consumer goods industry.
- Hands-on experience in demand forecasting, sales analysis, inventory planning, and forecast accuracy improvement.
- Experience managing multiple SKUs and sales channels while supporting inventory optimization and S&OP processes.
- Experience collaborating cross-functionally with Sales, Marketing, Supply Planning, Procurement, and Warehouse teams.
- Experience using SAP or other ERP systems for forecasting and planning activities is an advantage.
