Devops Engineer

General responsibilities

• Oversee and ensure the continuous health, performance, and stability of SAP CX, Cloud, and .NET applications across the enterprise ecosystem.
• Establish and manage comprehensive monitoring frameworks and dashboards to proactively identify risks, performance bottlenecks, and system anomalies.
• Lead and coordinate first-line support and incident response efforts to ensure minimal downtime and seamless user experience.
• Drive root cause analysis and implement preventive measures to enhance application reliability and service continuity.
• Plan, manage, and govern deployment and release processes for SAP CX and .NET applications, ensuring controlled rollouts with zero disruption to production environments.
• Optimize and maintain operational tools, processes, and environments to support scalable and efficient application performance.
• Oversee cloud operations, ensuring optimal utilization, cost management, and performance of applications deployed on Azure and other cloud platforms.
• Collaborate with business and technology stakeholders to understand operational requirements, define SLAs, and deliver effective technical support and service improvements.
• Communicate effectively with cross-functional teams and senior leadership to provide updates, insights, and recommendations on system performance and improvement plans.
• Foster strong partnerships across teams to align operational objectives with business goals and project deliverables.
• Coach and mentor team members to build technical depth, accountability, and a culture of continuous improvement.
• Champion initiatives aimed at improving application reliability, scalability, and performance through automation and best practices.
• Stay ahead of industry trends, evaluating emerging tools and technologies to enhance operational excellence and ensure the team leverages modern methodologies.

Functional skills and knowledge 

• Strong understanding of infrastructure monitoring, first-level support, and deployment & release management.
• Experience in managing tools and services operations and maintenance.
• Excellent stakeholder management skills.
• Proficiency in managing applications on Azure cloud and other cloud platforms.
• Familiarity with multiple technology stacks and cloud applications.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Proven expertise in managing and optimizing applications on Azure cloud platforms.