Manage the overall daily operations and performance of Shopee and Lazada stores, including sales growth, GMV, profit margin, and ROI.
Lead and manage the operations team to ensure smooth execution of daily store activities and operational efficiency.
Analyze market trends, competitor activities, and consumer behavior to optimize sales strategies and identify growth opportunities.
Plan and execute major platform campaigns and promotional activities (e.g. 11.11, 12.12) to drive traffic and conversions.
Oversee product listings, including title, description, image, keyword, and content optimization to improve search ranking and conversion performance.
Monitor and optimize store performance, advertising campaigns (Shopee Ads/Lazada Ads), inventory planning, and key operational metrics through data analysis.
Coordinate closely with cross-functional teams including customer service, warehouse, logistics, and marketing to ensure smooth operations and platform compliance.
Qualification Requirements
Bachelor's Degree or above with minimum 2-3 years of experience managing Shopee and/or Lazada stores.
Strong understanding of marketplace operations, platform algorithms, campaign mechanisms, and e-commerce best practices.
Good command of English, both written and spoken. Mandarin proficiency is an added advantage.
Strong analytical and problem-solving skills with proficiency in Excel or Google Sheets.
Self-motivated, result-oriented, and able to work effectively in a fast-paced e-commerce environment with strong leadership and communication skills.
