Education Sales Consultant

Role Description The Education Sales Consultant is a full-time, on-site role based in WP. Kuala Lumpur. This role focuses on guiding prospective learners and their families through the enrollment process for IT STEP Academy programs. Daily responsibilities include responding to inquiries via phone, email, and in person; conducting consultations to understand learners goals; and recommending suitable courses or learning paths. The Education Sales Consultant will deliver presentations, participate in open days and events, and follow up with prospects to support them from initial interest to successful enrollment. The role also involves maintaining accurate records in the CRM, collaborating with marketing and academic teams to improve outreach, and meeting individual and team sales targets while providing a supportive, learner-centered experience.

Qualifications

• Strong consultative sales and customer service skills, with the ability to build rapport, ask effective questions, and guide prospective learners toward appropriate programs.
• Excellent communication and presentation skills, including clear spoken and written English and the ability to explain educational programs to diverse audiences.
• Comfort using digital tools and CRM systems to manage leads, track follow-ups, and maintain accurate, organized records.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment while maintaining a professional, learner-focused approach.
• Prior experience in education sales, counseling, or student recruitment is an advantage; familiarity with technology or IT education is a plus.
• Diploma or bachelor's degree in business, marketing, education, or a related field, or equivalent practical experience.
• Willingness to work on-site in WP. Kuala Lumpur and occasionally support events or activities outside standard office hours when required.

What We Offer:

* Fixed monthly salary

* Attractive performance-based bonuses

* Career growth opportunities

* Professional training and development

* Friendly and supportive team environment