Enterprise Sales Specialist

Company Description: Electric Library (Malaysia) Sdn. Bhd. is a Malaysian technology company with over three decades of experience delivering innovative digital solutions to organizations across the public and private sectors. We help organizations accelerate their digital transformation journey through end-to-end solutions in digitization, digitalization and enterprise digital transformation. Our expertise spans AI-powered business solutions, Enterprise Document Management Systems, Knowledge Management, Asset & Inventory Management, RFID file and asset tracking, smart workplace technologies and fully integrated turnkey solutions. From consultation and system design to implementation, integration, cloud hosting and long-term support, we provide comprehensive solutions that enable organizations to work smarter, improve operational efficiency and unlock the full value of their information and assets.

Role Description: The Enterprise Sales Specialist is a full-time, on-site role based in Shah Alam and is responsible for driving sales of our solutions to enterprise and institutional clients. Day-to-day tasks include identifying and qualifying leads, conducting sales presentations and product demonstrations and managing the full sales cycle from initial contact through to contract negotiation and closing. The role involves building and maintaining strong relationships with key accounts, coordinating with internal teams on proposals and implementation plans and tracking sales activities to ensure accurate forecasting and reporting. The Enterprise Sales Specialist will also support sales operations processes, gather market intelligence and provide feedback to enhance offerings and customer experience.

Qualifications

• Strong lead generation and prospecting skills with the ability to identify and engage potential enterprise customers.
• Proficiency in consultative sales and sales operations, including pipeline management and accurate sales reporting.
• Experience in account management, with a focus on building long-term relationships and ensuring customer satisfaction.
• Sales management capabilities such as setting targets, prioritizing opportunities and collaborating with internal stakeholders.
• Excellent communication, presentation, negotiation skills and the ability to explain technical or complex solutions clearly.
• Comfort working with CRM and sales productivity tools and interpreting data to support decision-making.
• Prior experience selling software, technology or hardware to enterprise clients
• Bachelor's degree in Business, Marketing, Communications, related field or equivalent practical experience.
• Willingness to travel is a must
• Ability to work on-site in Shah Alam and to visit client locations as needed.