(jobs@0728a_nc)
Our client, a multinational electromechanical and passive component manufacturer is looking for the following post:
Duties & Responsibilities:
- Facilitate technical exchange between customers and sale teams to design engineer
- Facilitate product customization and integration to meet customer requirements, ensuring seamless implementation
- Identify and resolve technical issues, offering innovative solutions to optimize product performance
- Deliver pre- and post-sales technical support via technology presentations and product demonstrations
- Respond to technical questions from customers, providing thorough documentation and timely feedback
- Gather and consolidate customer feedback to help define new products and improve existing ones
- Provide technical support to customers, addressing application needs and troubleshooting issues
- Collaborate with the sales team to support customer engagements, identify new business opportunities, and drive revenue growth
- Maintain proactive communication with customers
- Assist in the development of application notes, user manuals, and other technical documentation
- Collaborate closely with factory teams to ensure effective technical support and information exchange
- Stay updated on industry trends, competitive products, and emerging technologies to provide informed recommendations
- Travel to customer sites as needed to support sales and implementation activities
Qualifications
- Bachelor's degree in electronic engineering, or a related field
- Minimum of 8+ years of experience in a field application engineering role or similar technical support position
- Hands-on experience in the design, control, and processing of signals in electronic circuits and systems.
- Experience in cross-cultural communication with international teams in a corporate environment
- Strong technical knowledge of the company's products and their applications
- Ability to work independently and as part of a team, managing multiple priorities and projects simultaneously
- Willingness to travel to customer sites and industry events upon need
Please send in your full resume to Bond West Application Email Address or via APPLY button.
(Data collected is only for recruitment purpose)
