Field Services Engineer

Job Responsibilities

• Communicate with the headquarters technical team to obtain technical information and deliver capability-building support to the onsite technical team.
• Organize regular technical training sessions for onsite technical personnel.
• Coordinate with the headquarters training team to arrange customer onsite technical training.
• Provide technical consultation to the Service Development Team during the bidding/tendering process.
• Assist in analyzing onsite issues and troubleshooting root causes.
• Prepare technical training materials for the region.

Qualifications

• Bachelor's degree or above in Engineering, Electrical/Mechanical Engineering, Automation, or related fields.
• 4+ years of technical support, training, or field service experience, preferable within the renewable energy industry esp. Solar or BESS.
• Business fluent English language skills; other European language are considered a big plus.
• Chinese language skills are considered a plus.
• Strong technical understanding of product systems, commissioning processes, and troubleshooting.
• Experience in training delivery and curriculum/material preparation.
• Strong communication and presentation skills; ability to translate technical content into clear guidance.
• English proficiency required; additional local/regional languages are an advantage.
• Able to travel for customer training and onsite support as needed.