Liaising with Transfer Agent (TA) or Fund Management companies for static data operations on behalf of the clients of Euroclear FundsPlace for Global Fund Exchange (GFX) & DataHub Clients
To review fund's prospectus and database maintenance. To perform data inputting or validation in the GFX / DH system with 100% accuracy.
To maintain a strong data integrity within internal systems through validation and reconciliation between source data from TA, counterparts, and business service applications.
To ensure 100% data quality for Payment Templates (PT) or Money Transfer Details (MTD)
To provide high quality service experience, answering enquiries and resolving problems with the TAs, advisors, and custodians. Seek operational improvements where possible, to facilitate take-on of additional activities through automation of existing activities.
Identify and challenge non-standard/exception-based processes to ensure a thorough risk assessment has been completed with corresponding controls in place prior to implementation.
Participate in project(s) and conduct User Acceptance Testing (UAT) as required. Partner with various internal teams within Euroclear and business stakeholders to develop effective solutions and continually looking for ways to innovate to expand our service capabilities.
Ensure all the activities are being completed and delivered within agreed time frames and to a high quality standard.