At Guerlain, artistry meets innovation. As our Fragrance Expert, you will embody the spirit of the House — transforming every client interaction into a moment of confidence, creativity, and luxury. You are more than an artist — you are a storyteller of beauty, representing the timeless allure of Guerlain.
Scent Curator & Customer Sales Services Experience
- Deliver an exceptional fragrance experience that captures each client's personality, emotion, and lifestyle.
- Provide personalized scent consultations from discovering signature scents to exploring fragrance families using Guerlain's iconic fragrance collections.
- Master the art of scent storytelling to create unforgettable olfactory journeys for every client.
- Achieve set sales targets through engaging scent demonstrations, link selling, and expert fragrance recommendations.
- Create an elevated customer experience from the very first Welcome to Guerlain to the final spritz of their chosen scent.
- Strive to achieve your personal sales targets and KPIs because finding the perfect scent is an art, and success smells divine.
Brand Expertise & Education
- Stay inspired to attend all brand trainings to deepen your knowledge in fragrance artistry, olfactory expertise, and Guerlain's fragrance heritage.
- Share new scent trends, fragrance layering techniques, and product insights with your teammates.
- Keep the fragrance counter immaculate from tester hygiene to bottle presentation, reflecting the Maison's excellence.
- Ensure all blotters, testers, and tools are clean, replenished, and presented to Guerlain's high standards..
Image & Presentation
- Represent Guerlain's image with pride, grace, and style, your look speaks our language of beauty.
- Wear the Guerlain uniform and use Guerlain products exclusively during working hours.
- Embody poise, professionalism, and elegance at all times.
Team Collaboration
- Partner closely with your team and Retail Manager to achieve shared goals.
- Support team initiatives and maintain positive energy at the counter.
- Communicate openly and celebrate collective success, teamwork makes beauty shine brighter.
Who You Are
- A passionate fragrance lover with a flair for artistry and storytelling
- Confident, creative, and customer-obsessed
- Luxury-oriented yet approachable and genuine
- A team player with great energy and drive
- Impeccably groomed and naturally service-minded
Join Guerlain and redefine beauty with confidence and creativity.
Become part of a House where art, innovation, and passion meet and every face you touch becomes a masterpiece.
