About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.
About the role:
We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Perform daily funding reviews, process transactions, and ensure compliance
- Reconcile funding data, generate reports, and analyze statistics for process enhancement
- Identify, analyze, and report abnormal funding situations, collaborating on resolutions
- Conduct risk analysis from a funding perspective and propose mitigation strategies
- Handle funding-related cases, ensure accurate documentation, and track progress
- Process funding-related cases or requests according to established procedures
- Ensure accurate documentation and tracking of case resolutions
- Provide support and assistance to internal teams as needed
- Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements
Requirements
- Bachelor's degree in Business Administration, Business Management, or a related field.
- Excellent written and verbal communication skills.
- Bilingual in English and Hindi is required.
- High attention to detail to facilitate information accuracy.
- Ability to handle pressure in a fast-paced environment.
- Ability to work collaboratively within a team.
- Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multi-tasking.
- A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them.
- Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded).
Benefits
- Opportunities for enriching career growth, including exposure to regional contexts
- Healthcare coverage (medical, dental, optical), gym benefits
- Flexibility in smart casual dress code
- Young, vibrant and open work culture
