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Global Account Manager (Smart Industrial Growth)

  • Posted 5 hours ago
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Job Description

OUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company

A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide And the more people we connect, the better life will be on our planet.

Do you want to make a difference Then come to our Insanely Centric Team and become a Certified International Specialist!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

YOUR TASKS

  • Lead DHL Express Malaysia's commercial growth initiatives within Johor, with a strong focus on opportunities arising from the Johor-Singapore Special Economic Zone (JS-SEZ).
  • Develop and strengthen strategic relationships with investors, multinational corporations, government agencies, industrial parks, and ecosystem partners to position DHL as the preferred logistics partner for companies establishing or expanding operations in Johor.
  • Drive business acquisition, cross-business unit collaboration, and strategic growth opportunities by identifying emerging investment trends, facilitating customer engagement across DHL business units, and supporting the development of integrated logistics solutions for the Johor business community.
  • While supporting selected strategic accounts, the primary objective is to expand DHL's market presence and capture growth opportunities linked to foreign direct investment (FDI), supply chain diversification, and economic development initiatives within Johor.
  • Develop and execute a strategic business development plan to capture growth opportunities arising.
  • Identify, qualify, and acquire new customers establishing, relocating, or expanding operations in Johor, with particular focus on high-growth sectors such as technology, data centers, electronics, manufacturing, healthcare, and logistics.
  • Build and maintain strong relationships with key stakeholders including investors, industrial park developers, government agencies, investment promotion bodies, chambers of commerce, and industry associations.
  • Act as DHL's commercial representative for business ecosystem development initiatives within Johor and support activities that enhance DHL's visibility and market position.
  • Facilitate engagement between prospective investors and relevant DHL business units to deliver integrated solutions across Express, Global Forwarding, Supply Chain, and other DHL divisions.
  • Identify cross-selling opportunities and coordinate multi-business unit collaboration to maximize customer value and DHL revenue growth.
  • Monitor market developments, investment announcements, industry trends, and competitor activities to proactively identify new business opportunities.
  • Lead customer discovery sessions, solution presentations, and commercial proposals for strategic prospects and emerging accounts.
  • Establish a clear understanding of customer supply chain requirements and develop tailored logistics solutions aligned with their business objectives.
  • Support strategic account development and retention activities for selected key accounts while ensuring strong alignment with regional and country commercial strategies.
  • Drive customer acquisition, revenue growth, and pipeline development through structured opportunity management and regular business reviews.
  • Represent DHL at industry events, investment forums, trade exhibitions, and networking activities related to JS-SEZ and Johor economic development initiatives.
  • Provide regular reporting on pipeline development, investment-related opportunities, commercial activities, and business performance to the management team.
  • Work closely with country, regional, and global stakeholders to leverage DHL's network capabilities and support customers cross-border growth requirements.
  • Contribute to the regional bidding or RFQ process when requested.
  • Work closely with various parties in different country offices and the regional office, to target the right type of business, ensure a long-term business partnership with customers and the achievement of corporate goals.

YOUR PROFILE

  • Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
  • At least Diploma or equivalent and above
  • Good Spoken and Written in English and Bahasa Malaysia.

OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks Then apply now!

We look forward to receiving your application!

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Job ID: 152370423

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