Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and businessobjectives
Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance, and compliance
Lead service reviews, audits, and continuous improvement initiatives with the external provider
Drive incident and problem management escalations, root cause analysis, and resolution planning
Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services
Profile description:
Bachelor's or Master's degree in Computer Science, Information Technology or related field
Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches. Profound understanding ofIT infrastructure core technologies, e.g. storage, backup, networking
Deep expertise in OpenShift/Kubernetes, container orchestration and/or virtualization platforms (e.g., VMware vSphere, Red Hat Virtualization)
Proven experience managing external service providers in a global enterprise environment
Understanding of ITIL, DevOps and Agile methodologies
Project management skills for Network & Datacenter design/built projects
Excellent communication, negotiation, and stakeholder management skills
Ability of working in globally distributed matrix organizations
Excellent command of oral and written business English
We offer:
Global Collaboration Opportunities on New Exciting Projects
