Position Summary
The Head of Talent Management is responsible for developing and executing the organisation's people strategy to attract, develop, engage and retain high-performing talent. This role oversees Talent Acquisition, Learning & Development, Leadership Development, Succession Planning, Performance Management and Employee Development initiatives to ensure the organisation builds a strong and sustainable talent pipeline.
Working closely with business leaders, the Head of Talent Management will align talent strategies with business objectives, drive organisational capability, and foster a high-performance culture.
Key Responsibilities
1. Talent Acquisition
- Lead the overall talent acquisition strategy to attract high-quality talent across all levels.
- Develop workforce planning strategies in partnership with business leaders.
- Build and maintain strong employer branding initiatives.
- Oversee recruitment processes, ensuring efficiency, quality and positive candidate experience.
- Develop recruitment metrics and dashboards to improve hiring effectiveness.
- Manage executive and critical hiring initiatives.
- Build relationships with universities, professional associations and external recruitment partners.
2. Learning & Development
- Develop and implement the organisation's Learning & Development strategy.
- Identify capability gaps and establish learning roadmaps aligned with business priorities.
- Design leadership development programmes for emerging and senior leaders.
- Establish technical, functional and behavioural competency development programmes.
- Evaluate training effectiveness through measurable learning outcomes and ROI.
- Promote a continuous learning culture across the organisation.
3. Training Management
- Lead annual training needs analysis across all business units.
- Develop annual training calendars and budgets.
- Oversee internal and external training programmes.
- Manage relationships with training providers and consultants.
- Ensure compliance with statutory and mandatory training requirements.
- Drive digital learning initiatives including Learning Management Systems (LMS), e-learning and blended learning.
4. Talent Management & Succession Planning
- Develop talent review frameworks across the organisation.
- Lead succession planning for critical leadership positions.
- Identify and develop high-potential employees.
- Design career progression and internal mobility programmes.
- Build talent pipelines to support future business growth.
5. Performance Management
- Drive the organisation's performance management framework.
- Partner with leaders to strengthen goal setting and performance conversations.
- Implement calibration processes to ensure fairness and consistency.
- Support performance improvement initiatives where required.
6. Leadership & Organisational Development
- Design leadership competency frameworks.
- Develop executive coaching and mentoring programmes.
- Support organisational change and transformation initiatives.
- Facilitate culture-building and employee engagement programmes.
- Partner with HR Business Partners on organisation design and capability enhancement.
7. HR Analytics & Talent Insights
- Establish talent metrics and dashboards.
- Analyse recruitment, learning and retention data to drive decision-making.
- Monitor key indicators including:
- Time-to-fill
- Cost-per-hire
- Quality of hire
- Training effectiveness
- Internal promotion rate
- Employee retention
- Leadership pipeline health
8. Policies, Governance & Compliance
- Develop and maintain talent management policies and procedures.
- Ensure compliance with employment legislation and HR best practices.
- Manage talent-related budgets effectively.
- Benchmark talent practices against industry standards.
Leadership Responsibilities
- Lead and develop the Talent Management team.
- Coach and mentor team members to build internal capability.
- Foster collaboration across HR functions and business units.
- Manage external vendors, consultants and training partners.
Requirements
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, Psychology or related discipline.
- Master's Degree or MBA is an advantage.
- Professional HR certifications (e.g. SHRM-SCP, CIPD, AHRI, IHRP) are desirable.
Experience
- Minimum 10–15 years of progressive HR experience.
- At least 5 years in a senior Talent Management, Learning & Development or HR leadership role.
- Proven experience leading Talent Acquisition and Learning & Development functions.
- Experience designing leadership development and succession planning programmes.
- Experience supporting organisational transformation and change initiatives.
- Exposure to HRIS and Learning Management Systems.
