Job Scope
Employee Relations (ER)
- Manage employee relations activities, including resolving staff grievances, complaints and misconduct issues, mediating workplace conflicts and providing employee counselling.
- Drive employee engagement initiatives to build positive workplace culture and enhance staff retention. Ensure full compliance with company policies, employee handbook and code of conduct.
- Oversee internal HR communications and company announcements, conduct exit interviews, analyze staff turnover data, and recommend targeted improvement and corrective actions for workplace issues.
Industrial Relations (IR)
- Resolve labour disputes and employment-related complaints and serve as the key liaison with Malaysia Labour Department, Industrial Relations Department and other statutory authorities.
- Ensure strict adherence to the Employment Act 1955, Industrial Relations Act 1967 and other local labour regulations. Provide professional IR and disciplinary advisory support to management, prepare case documentation and reports, and assist with Industrial Court proceedings and government authority investigations when required.
Responsible Business Alliance (RBA)
- Maintain and oversee company compliance with RBA (Responsible Business Alliance) standards. Support customer social compliance audits and relevant certification assessments and align organizational policies and daily operations with the RBA Code of Conduct.
- Conduct periodic internal RBA assessments and gap analysis, monitor and follow up on audit findings and corrective action plans. Manage all RBA-related records, documentation and reports, coordinate employee interviews during audits, and deliver regular training on labour standards, business ethics, human rights, HSE protocols and RBA requirements to drive company-wide compliance awareness.
Requirement
- Bachelor's Degree in Human Resources, Business Administration, Law, or related field.
- Minimum 5 years of experience in ER, IR and Compliance Management
- Strong knowledge of Malaysian Employment Act 1955, Industrial Relations Act 1967, and labor regulations.
Salary/ Others
- Salary: Up to RM7,000 Maximum
- Company Size: More than 1,000 people
- HR Team Size: About 9 people
